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Information Technology Resources - Home

 
Current Outages
There are no current outages.
 
Scheduled Maintenance Outages
There are no upcoming scheduled outages.
 

MISSION STATEMENT

The Information and Technology Resources (ITR) department provides the operational support for the College's enterprise technology, fosters institutional renewal through innovative technology, and collaborates with internal and external groups to advance instructional and business intelligence technology for the College and the higher education sector. The overarching goals of these efforts are to improve the College's operational efficiency and provide progressive, responsive technology and technical services to the campus community.

VISION

The Hartnell Technology Master Plan aims to position Hartnell College as a technology leader among community colleges while supporting the College's efforts to provide excellent postsecondary education that serves the needs of students, the College and the community. We endeavor:

  • To be a crucial asset and partner providing a significant educational advantage through the deployment of high quality computing and information services.
  • To provide our users with the ability to securely access college educational technology services and information from anywhere at anytime.
  • To implement a flexible computing environment that enables our educational community members to easily interact.
  • To create a computing environment that enables rapid adoption of learning technologies.
  • To create a computing environment where users attain self-­‐sufficiency in their use of technology.
  • To organize our staff to rapidly learn new skills and technology.
  • To create collaborative organizational teams to achieve common goals.

REQUESTING HELP

To report a problem or make a request for help, use the menu item "Support Requests" on the left side of the page. You can also check on the status of your trouble ticket using that menu link.

Note: The virtual desktop system is currently experiencing capacity issues each day when machines are booted up in the morning, typically between 8 and 8:30 AM. ITR is working to identify a solution and resolve the problem.

 
Upcoming Training Events
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Etudes - Live Webinars
   Gradebook Aug. 14 10:00 to 12:00
   Quick-start Aug. 20 9:00 to 10:00
   Quick-start Aug. 21 4:00 to 5:00
   Syllabus and Discussion Tools Sept. 3 9:00 to 11:00
   Site Map and Modules Sept. 10 9:00 to 11:00
   Assignments, Tests, Surveys Sept. 17 9:00 to 11:00
   Gradebook Sept. 24 9:00 to 11:00
   Quick-start Oct. 22 12:00 to 1:00
   "Dish" Conference Highlights Nov. 13 10:00 to 11:00
   "Dish" Conference Highlights Nov. 18 10:00 to 11:00
   Quick-start Nov. 18 9:00 to 10:00

Drupal Web Training
   Initial Training Aug. 19 2:00 to 4:00
   Intermediate Training Aug. 21 2:00 to 4:00
   Online Training Aug. 4 - 25 4 hours total
   Online Training Sept. 9 - 23 4 hours total
   Initial Training Sept. 9 2:00 to 4:00
   Intermediate Training Sept. 11 2:00 to 4:00
   Online Training Oct. 13 - Nov. 3 4 hours total
   Initial Training Oct. 20 10:00 to 12:00
   Intermediate Training Oct. 22 10:00 to 12:00
   Initial Training Nov. 11 2:00 to 4:00
   Intermediate Training Nov. 13 2:00 to 4:00

Google App Webinars
   Google Calendar Aug. 18 1:00 to 1:30
   Google Mail Aug. 18 1:30 to 2:30
   Google Drive Aug. 18 2:30 to 3:30
   Google Forms Aug. 18 3:30 to 4:00
   Google Calendar Sept. 2 9:00 to 9:30
   Google Mail Sept. 2 9:30 to 10:30
   Google Drive Sept. 2 10:30 to 11:30
   Google Forms Sept. 2 11:30 to 12:00
   Google Calendar Oct. 1 1:00 to 1:30
   Google Mail Oct. 1 1:30 to 2:30
   Google Drive Oct. 1 2:30 to 3:30
   Google Forms Oct. 1 3:30 to 4:00
   Google Calendar Nov. 12 9:00 to 9:30
   Google Mail Nov. 12 9:30 to 10:30
   Google Drive Nov. 12 10:30 to 11:30
   Google Forms Nov. 12 11:30 to 12:00

Miscellaneous
   Polling Tools Aug. 14 2:00 to 3:00
   MS Excel Sept. 16 1:30 to 2:30
   MS Word Sept. 18 1:30 to 2:30
   Polling Tools Sept. 23 2:00 to 3:00
   Prezi and Powtoon Sept. 30 9:00 to 11:00
   Polling Tools Oct. 1 10:00 to 11:00
   Flipping the Classroom Oct. 14 2:30 to 4:30
   Polling Tools Nov. 20 2:00 to 3:00
   MS Excel Dec. 2 2:00 to 3:00
   MS Word Dec. 3 9:00 to 10:00
   Flipping the Classroom Dec. 11 9:00 to 11:00