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Service Area Outcomes

A Service Area Outcome (SAO) is a statement about what a client will experience, receive, or know as a result of a given service. A client can be anyone receiving a service, including students, faculty, staff, and community members.

Use the following Service Area Outcome Guide to review the process for developing and assessing Service Area Outcomes:  

Service Area Outcomes Guide

Use the following Service Area Outcome Assessment Summary Form to document your outcomes and assessments: 

Service Area Outcomes and Assessment Summary Form