2024 Spring Student Guide
Fall Term January 22- May 17

Welcome Panther! As you embark on your educational journey, we are here to assist you every step of the way. We want to ensure you have the resources and support needed for a successful academic experience. To help you navigate the ins and outs of campus life, we have provided a comprehensive student guide covering various topics. From student services to common terms, our guide has you covered. If you have any questions or concerns during your time with us, don't hesitate to use this guide as your go-to resource. We are excited to see all that you will accomplish in your academic journey, and we are here to support you every step of the way.

Students can receive walk-in services for enrollment, registration, fi­nancial aid, and payments. Online help is also available for many of our student services, including Financial Aid and Admissions, via the Virtual Help Desk.

The Associated Students of Hartnell College (ASHC) is hosting a series of events to connect you to resources, programs and to welcome you to our campus!

Click here to access the ASHC Welcome Events Announcement [Downloadable Version]

Office Contact and Hours as of January 22, 2024

Office
Contact
Office Hours
Counseling and Enrollment Services (Admissions

and Records

(831) 755-6700
Monday - Friday 8 a.m. - 6 p.m. and Friday 8 a.m. - 5 p.m.

Financial Aid

(831) 755-6700
Monday - Thursday 8 a.m. - 6 p.m. and Friday 8 a.m-5 p.m. Starting February 23, Friday hours change to 8 a.m.-1 p.m.

Library Services

(831) 755-6872
Monday - Thursday 8 a.m. to 9 p.m., Friday 8 a.m. to 4 p.m., and Saturday 10 a.m. to 2 p.m.
Department of Supportive Services (DSPS)
(831) 755-6700
Monday - Friday 8 a.m. - 5 p.m.
EOPS/CARE/CalWorks
(831) 755-6700
Monday - Friday 8 a.m. - 5 p.m.
Student Equity Programs
(831) 755-6700
Monday - Friday 8:30 a.m. - 5 p.m.
Crisis Counseling and Emotional Wellness
(831) 770-7019
Monday - Friday 9 a.m. - 6 p.m.
High School Equivalency Program (HEP)
(831) 770-7070
Monday - Thursday 9 a.m. - 5 p.m. and Friday 9 a.m. - 2 p.m.
Office of Student Life
(831) 755-6700
Monday - Thursday 9 a.m. - 6 p.m. and Friday 8 a.m. - 5 p.m.
TRIO Student Support Services
(831) 759-6013
Monday - Friday 8 a.m. - 5 p.m.
TRIO Upward Bound / Talent Search
(831) 759-6086
Monday - Friday 8 a.m. - 5 p.m.

 

Access MyHartnell

To Access MyHartnell (formerly known as DUO) go to: https://hartnell.login.duosecurity.com/

If you need help setting up your MyHartnell, please follow the instructions on this video: https://hartnellcommunitycollege.app.box.com/s/5bn945af0hoq0ovkszw4ca9f0n5drsml

Once you have logged into the MyHartnell dashboard, click on the Canvas tile to access your courses (whether they are in person, hybrid or fully online). You can also access your Ed Plan, Unofficial Transcripts/Grades, Financial Aid account, buy a Parking Permit and more by clicking on the P.A.W.S. Self Serve tile. The MyHartnell dashboard also has useful resources such as TimelyMD (for 24-hr mental health support), your Hartnell student Gmail, and the Panther Job Board (for on or off campus job openings). Check it out today!

Student Services

Counseling
Location: Building B, Main
Campus
Counseling appointment information for most programs is available on the counseling appointments webpage: https://www.hartnell.edu/students/programs/counseling/counseling-appointments.html

This includes help with:

  • Educational Plans
  • Changing your Major
  • Career and Transfer
  • Transcript evaluations
  • Nursing
  • Student Equity Programs
  • Academic Alerts or Dismissals

Services are available on the Main Campus and at the Soledad, King City, and Castroville Education Center. Drop-in counseling services are available in person Monday - Thursday 8am - 6pm/ Friday 8am - 5pm and Online/Zoom from 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 6:00 p.m. Monday through Friday: https://cccconfer.zoom.us/j/99547217458

Student Success Center
Location: Building N, Room 4, Main Campus

Get personalized support from a Student Success Specialist as a student. They will guide you through your academic journey, offering a wide range of services to help you succeed. Whether you're aiming for a degree, certificate, or further education, our specialists know how to help you reach your goals.

As a student, you are assigned a Student Success Specialist based on your chosen Meta-Major.

Student Success Specialist by Meta-Major

Agriculture, Business, and Industries
Jose Zavala
Email: jzavala@hartnell.edu

STEM
Leticia Sanchez
Email: lesanchez@hartnell.edu

Health Sciences
Guadalupe Barron V.
Email: gbarronvargas@hartnell.edu

Social Sciences
Fatima Barron
Email: fbarron@hartnell.edu

Arts and Languages
Dulce Montano
Email: dmontano@hartnell.edu

Academic Services

Enrollment Services (Admissions and Records)

If you need academic services or information, please check with your instructor or the administrative assistant in any dean’s area for help or directions. Contact information is available by visiting: hartnell.edu/academics-a­airs/academics.

Important Links: Student Academic Calendar to stay informed of important dates and deadlines. Virtual Help Desk

Financial Aid

Financial Aid Office
Location: Building B, Main Campus

The Financial Aid Office offers a variety of programs to assist you with meeting the costs of higher education. Please click here for more information.

Please check your PAWS Self Serve to review your Financial Aid package. Please make certain to complete all of your assigned tasks. This will help ensure your aid is dispersed in a timely manner.

For students who do see the Campus Logic notification on Self Serv, please create a Campus Logic account.

Campus Logic allows students to submit their financial aid verification documents and financial aid appeals electronically.

https://www.hartnell.edu/students/fa/financial-aid-forms.html

Campus Logic allows students to submit their financial aid verification documents and financial aid appeals electronically.

Financial Aid Dates and Deadlines
Financial aid is awarded on a first-come, first-served basis. The school will review your application and may request more information if it is necessary. You will receive an award letter once the College has received your Student Aid Report (SAR) from the federal government. Click here for more information.

Payments

Cashiers Office (Link)
Location: Building B, Main Campus

Week of Welcome Week Extended Hours of operation:
Monday, January 22 to Friday, February 2, 2024

Monday, January 22 - Thursday, January 25
8:30 am - 5:30 pm

Friday, January 26
8:30 am - 4:30 pm

Monday, January 29 - Thursday, February 1
8:30 am - 5:30 pm

Friday, February 2 - 8:30 am - 4:30 pm

Cat Card

The Hartnell College Cat Card (electronic ID card) is Hartnell College students' official identification, library card, and on-campus debit card. We will only be issuing hard copies if under certain circumstances.

Visit the Cat Card (LINK) webpage to learn more.

  • CatCards are valid for an entire academic year (August –July).
  • Current funds will remain on your Cat Card for future use, however, no additional funds will be added to the Catcard.

Questions related to your funds can be answered at the Hartnell Business Office, email business-office@hartnell.edu

Important information on Cat Card services:

MST: Students can board all MST lines by mentioning they are Hartnell College students from the start of the Spring-24 semester until Sunday, February 11. CatCards will be required for boarding starting Monday, February 12.

Electronic CatCard: Software is currently being updated and students will be notified as soon as it is completed. Contact the Office of Student Life for additional information.

Student Support Services

Tutoring Services
Location
Building B 2nd Floor, Main Campus

The Panther Learning Lab will continue to serve students online and in person in Building B, with tutoring and supplemental instruction. Our Fall Hours (online and in-person) will be: Monday-Thursday 10 a.m. - 7 p.m., Friday & Saturday 10 a.m. - 3 p.m. Information is available by clicking here.

Career & Transfer (CAT) Hub
Location
Building A, 2nd Floor, Main Campus

The CAT Hub offers services to connect students with career and transfer opportunities. We provide support for career exploration, employment preparation, and transfer assistance. Additional information can be found online at Career Services or Transfer Services.

SOUL Center
Location: Building:C, Main Campus

The S.O.U.L. (Support of Undergraduate Life) Center, formerly known as Basic Needs Center, at Hartnell College acts as a hub that provides and connects students to essential services relating to food, stable housing, financial stability, and wellness security. Our Mission is to provide students with support programs, awareness, and resources essential to meeting their basic needs and promoting academic success. At the SOUL Center, we understand that basic needs must be approached in a holistic manner, and our staff is committed to providing a safe environment that fosters compassion and respect, and welcomes diversity. Additional information can be found online.

Timely Care

Timely Care is a 24/7 mental telehealth service that is available to all Hartnell students -- FOR FREE. You will be able to talk to a licensed provider from your smartphone or any web-enabled device within minutes. Licensed providers are available to offer mental health support via phone or secure video chats. Learn more here.

On Campus Dining

The Grille is located in the College Center (Building C). Inside you will find a wide variety of food and drinks, including our very own Starbucks! Vending machines are also located throughout campus.

The Grille will reopen on Monday, January 22th.

Hours: Monday - Thursday from 7:30 pm - 7:00 pm Friday from 7:30 pm - 2:00 pm

Starbucks

Starbucks will reopen on Monday, January 22th.

Hours:
Monday - Thursday from 7:30 pm - 7:00 pm

Friday from 7:30 pm - 2:00 pm

Both The Grille and Starbucks close during the holidays and school breaks.

Office of Equity Programs

Mi CASA UndocuScholar Resource Center
Mi CASA is open to all undocumented students, their families and the community. Mi CASA provides specialized services for all UndocuScholars.

UndocuScholars registered with Mi CASA receive additional benefits. For more information please contact us at micasa@hartnell.edu or call 831-755-6723 or visit us online. Our door is always open at B204A on the Main Campus.

Salinas Valley Promise Program Salinas Valley Promise (SVP) is a program for first-time, full-time college students. Students must apply during the application window before the beginning of their first term. For more information please contact us at svp@hartnell.edu or call 831-755-6723 or visit us online.

Umoja
Umoja, (a Kiswahili word meaning unity) is a community and critical resource dedicated to enhancing the cultural and educational experiences of our California (CA) Community College students. The Umoja Community serves African American, African Heritage, and other students; believing that when the voices and histories of students are deliberately and intentionally recognized, students develop self-efficacy and a foundation for academic success. For more information please visit For more information call the Office of Equity Programs (831) 755-6723, by email at umoja@hartnell.edu or visit https://www.hartnell.edu/students/programs/oep/umoja.html

LGBTQIA+ Support
Hartnell College recognizes the importance of creating an inclusive and equitable environment for all members of the campus community, including those who identify as part of the LGBTQIA+ community.

The Office of Equity Programs (OEP) supports LGBTQIA+ students in a variety of ways depending on their individual needs. Services include:

  • Pride Lounge: A welcoming and safe space for students regardless of sexual orientation, gender identity/presentation, ethnic heritage or cultural background. (Building C, Room 140 (former Game Center)
  • Access to Office of Equity Programs Academic Counselors
  • Access to our online directory of campus LGBTQIA+ Allies
  • Online Resource Directory
  • Community of support & advocacy

For more information please visit For more information call the Office of Equity Programs (831) 755-6723, by email at oep@hartnell.edu or visit www.hartnell.edu/students/lgbtqia

Other Campus Programs

EOPS
Extended Opportunity Program and Services is a state-funded program that aims to help low-income and underrepresented students succeed in college. EOPS provides academic counseling and other supportive services to assist students while they attend Hartnell College.

TRIO
The Student Support Services/TRIO Programs
recruits low-income, first generation and eligible disabled students to provide them academic development, assist students with basic college requirements, and to motivate students toward the successful completion of their postsecondary education with the ultimate goal of university transfer. Visit https://www.hartnell.edu/students/programs/trio/index.html for additional information.

DSPS (The Department of Supportive Programs and Services)

DSPS provides a wide range of services to students with disabilities that are participating in District programs and activities. In college, students with disabilities have the responsibility of contacting DSPS for services, for registration with DSPS, obtaining eligibility for disability accommodations and services each semester, and obtaining specialized counseling.

DSPS is located in Room 107, Building B, phone 831.755.6760, or via email at dsps@hartnell.edu.

Library Services:

Starting Monday, January 22 The Library resumes normal business hours. See https://www.hartnell.edu/library/about/library-hours.html for days and times.

Library Lockers

The Hartnell Library now offers an innovative solution to make it easy for you to access and return library items - Amazon locker style!

Students can conveniently request items from the main campus library online, have them delivered and placed inside a locker for pick up. When you are done with the reading material, all that is required is to place items back in one of our designated secure lockers, and the library will take care of the rest.

Delivery service is available at all four Hartnell campuses (Castroville, Alisal, Soledad, and King City), then pick up their books on or after an assigned time.

If you have any questions, please get in touch with the library at (831) 755-6872 or email circ@hartnell.edu.

Bookstore

Location
Behind Building C, Main Campus
Extended Bookstore Hours - January 22-26

Monday, January 22 - Thursday, January 25 9:00 am - 6:00 pm

Friday, January 26 9:00 am - 1:00 pm

Normal Bookstore Hours (As of Monday, January 29, 2024)

Monday- Thursday 9:00 am - 4:30 pm

Friday 9:00 am - 1:00 pm

Visit the Hartnell College website here! (External)

Child Care

Location
Main Campus

The Hartnell Child Development Center is registering students now for Spring 2024 and Fall 2024 semesters, with morning and afternoon sessions. Care at the center is free to most families. For information, call (831) 755-6945 or by email: cdc@hartnell.edu.

Transportation

Monterey-Salinas Transit (MST) buses are serving Hartnell locations and travel is free within the entire MST system during the Fall and Spring semesters by presenting the Hartnell CatCard (Electronic ID).

Students can board all MST lines by mentioning they are Hartnell College students from the start of the Spring-24 semester until Sunday, February 11. CatCards will be required for boarding starting Monday, February 12.

The new free user-friendly Transit App gives passengers real-time bus arrival information on their iPhone or Android device. The app shows next bus arrivals, locates their nearest bus stop, and allows the user to set alerts for preferred routes. The app is available at: transitapp.com

On Campus Parking

Avoid parking fees by purchasing your Spring 2024 parking permit early. Students can purchase parking permits online through PAWS Self Serve two weeks prior to the start of the semester. Permits can be picked up at the cashier's office located inside Building B during normal business hours.

Permit fees: $40 each per semester (fall/spring/summer). $20 each for Financial Aid students $2 daily parking pass with no permit

On-Campus Safety

See Something, Say Something!

Hartnell College provides a number of services to help educate the campus community on how to avoid being a victim of a crime. Printed information is available on various topics, including sexual assaults, family violence reduction, battered women, and so forth. Below are some steps to take to ensure you are not a victim of crime:

  • Remember to keep your car locked and to put valuables in the trunk or take them with you;
  • Do not leave valuables in lockers;
  • Walk in a group or with another student at night; and,
  • See the "Crime Prevention, Safety, and Service Programs" information (linked on the left).

If you are the victim of a crime, contact the Campus Safety Office as soon as possible by calling (831) 755-6888, or by using a Blue Light Emergency Phone. Also, please remember that safety officers are available to provide a safety escort service to ensure your safety.

If you happen to see something suspicious, do not hesitate to contact the Campus Safety Office with a description of the person, their vehicle, what they are/were doing, and where they were located. This may save a fellow student from suffering the frustration associated with being a victim.

Remember, Campus Safety is a team effort! The Campus Safety Officers are here to serve and assist you, and we need your help to maintain a safe campus that is conducive to learning. The Public Safety Office is located (E115) for those who wish to come seek assistance in person or at the security kiosk located at the roundabout. They can also assist with parking inquiries.

Click here to visit the Hartnell College Crime Prevention Resource Page

On Campus Services

Water

Hydration stations are on the Main campus in buildings A, B, C, F (2), H and K, as well as at the centers.

Feminine Products

Free menstrual products are available in the women's restroom in the Student Center, Building C at the main campus.

Lactation Rooms and Pod Locations

Main Campus, Room O-105 & J-114
Alisal Campus, Room AC-207
Castroville Center, Room C-117
Soledad Center, Room SC-115
King City Center, Room KC-232

Common Terms

As a student, you will learn a new language that might be confusing. Below is a guide to common terms to help make your experience as a student easier.

Fully Online – Asynchronous with no defined meeting times
You are in a web-based course. 

Fully Online – Asynchronous with scheduled meeting times
You are in a web-based course with OPTIONAL scheduled meeting times.  

Fully Online – Synchronous
You are in a web-based course with MANDATORY SCHEDULED online meeting times as listed.  

Fully Online – Hybrid Synchronous/Asynchronous
You are in a hybrid, web-based course with some MANDATORY SCHEDULED online meeting times as listed and additional online content.  

Hybrid
Online and Face-to-Face

Synchronous Lecture/Lab – Online
You are in a hybrid course, that requires face-to-face and online teaching.

Face-to-Face
Your class will take place at one of our campuses, in a classroom.

Non-discrimination policy

The District shall provide access to its services, classes, and programs without regard to national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, veteran status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. All courses, including noncredit classes, shall be conducted without regard to the gender of the student enrolled in the classes. As defined in the Penal Code, “gender” means sex, and includes a person’s gender identity and gender expression. “Gender expression” mean’s a person’s gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth. The District shall not prohibit any student from enrolling in any class or course on the basis of gender. Academic staff, including but not limited to counselors, instructors, and administrators, shall not offer program guidance to students which differs on the basis of gender. Insofar as is practicable, the District shall offer opportunities for participation in athletics equally to male and female students.