Step 1: Password Reset
Link to reset password: https://passwordreset.microsoftonline.com/
Password guidelines:
The minimum number of characters is 10 and they must come from at least TWO of the following four groups:
*Uppercase characters A-Z (Latin alphabet)
*Lowercase characters a-z (Latin alphabet)
* Digits 0-9
*Special characters (!, $, #, %, etc.)
Password guidelines:
The minimum number of characters is 10 and they must come from at least TWO of the following four groups:
*Uppercase characters A-Z (Latin alphabet)
*Lowercase characters a-z (Latin alphabet)
* Digits 0-9
*Special characters (!, $, #, %, etc.)
Step 2: Enroll in single sign-on with DUO
Click the link to enroll in DUO (My Hartnell): https://hartnell.
Enter in your Hartnell College Email and your newly created Password as in the video below.
If students require further assistance, the IT Service Desk (first floor, Building A) is open 8 AM to 5 PM Monday through Thursday and 8 AM to 4 PM Friday to help students reset passwords and enroll in DUO.
Live Chat is also available Monday through Friday, 8 AM to 5 PM - click the speech bubble widget in the bottom-right corner to get started.