For FALL 2021 we will be issuing Electronic ID's
we will NOT be printing hard-copies

Obtaining your Electronic ID is a 2-step process:

1) Upload your photo to the catcard.hartnell.edu website

2) Download the Touchnet Onecard app for Android or Apple to view your Electronic ID

On the app, your Electronic ID will have "front view" and "back view" capability. Use the barcode on the back to make purchases on campus!

 

Having trouble logging into the TouchNet App?
Try these steps:

1) If you are receiving an “Account is Already Assigned” message, that means you may have logged into the TouchNet App on another device.

2) If you still have access to the original device you used, open the TouchNet menu by clicking on the upper right corner, and select Unregister Device.

3) If you don’t have access to the original device, please let us know by emailing us at  CatCard@hartnell.edu or call 831-755-6734, and we can unregister the device for you. 

4) If you are receiving a “declined” message when logging in to the TouchNet App or Catcard website, your password for PAW’s may be out of sync with the ID system.

To resync your account, please change your password through PAWS and then try to log in again to https://catcard.hartnell.edu  or to the TouchNet App.

Please let us know if it works after trying these steps! If you are still unable to log in, please send an email to ithelp@hartnell.edu  from your official student email and provide the best phone number and time where we can reach you and someone will reach out to you.

 

Who To Contact

  • Augustine
    Nevarez
    anevarez@hartnell.edu
    Phone: (831) 755-6825
    Building: Hartnell College Main Campus
    Office: Building C, Room 104
    411 Central Avenue, Salinas, CA 93901
  • Forrest
    Alvarez
    falvarez@hartnell.edu
    Phone: (831) 759-6043
    Building: Hartnell College Main Campus
    Office: Building C, Room 104
    411 Central Avenue, Salinas, CA 93901

Location

  • C - John Steinbeck

    Student Center

    C - John Steinbeck Student Center 

    Office Hours:

    M-Th:  9:00 am - 6:00 pm
    Fri: 8:00 am - 5:00 pm