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Password Reset and Duo 2-Step Verification


STEP #1 - Password Reset:

Click on this link:

Follow the steps as directed in the attachment.

Password guidelines:

Password must contain characters from two of the following four categories:

  • Uppercase characters A-Z (Latin alphabet)
  • Lowercase characters a-z (Latin alphabet)
  • Max characters 8
  • Special characters (!, $, #, %, etc.)

The password will also be checked against the Microsoft Azure global banned password list for the most common or easy-to-guess passwords.


STEP #2 - DUO 2-Step Security

Click on this link:

Enter in your Hartnell College Email and your newly created Password as in the video below.

If you have any issues, use the LIVE CHAT Support button in the lower right!