Supporting Student Access Through One Streamlined Application
The Hartnell College Common Application is an internally developed solution led by Hartnell Information Technology Resources (ITR). It brings together multiple student support programs into one shared application, streamlining how students apply and how programs identify eligibility. ITR manages and supports the Common Application, including system enhancements, issue resolution, and data access.
Enhancement to the Common Application
We’re continuing to improve the Common Application based on user feedback. If you have an idea that would improve functionality, workflows, or the student experience, submit an enhancement request.
Enhancement Request Form
Submit this form to request the following to the Common Application
- New features or functionality
- Improvements to existing workflows
- Updates to questions or logic
- Reporting or data needs
Common App Enhancement Request
Enhancement Timeline & Cadence
Enhancements are reviewed and implemented on a structured, twice-yearly cycle to ensure quality, coordination, and proper testing.
Cycle 1: September - January Submission Window
Enhancement requests submitted from September 1 to January 31 will be addressed according to the following schedule:
| Week | Milestone |
|---|---|
|
Week 1 |
Submission closes for the cycle |
|
Week 2 |
Request Review |
|
Week 3 |
Request Review |
|
Week 4 |
Request prioritization closes |
| Week | Milestone |
|---|---|
|
Week 1 |
Requirements Workshops |
|
Week 2 |
Requirements Workshops |
|
Week 3 |
Requirements Workshops |
|
Week 4 |
Requirements Sign-off |
| Week | Milestone | ||
|---|---|---|---|
|
|
April
|
May |
June |
|
Week 1 |
Development
|
Development
|
UAT
|
|
Week 2 |
Development
|
IT Testing |
UAT
|
|
Week 3 |
Development
|
IT Testing
|
UAT
|
|
Week 4 |
Development
|
UAT Begins |
Go-Live |
Cycle 2: February - July Submission Window
Enhancement requests submitted from February 1 to July 31 will be addressed according to the following schedule:
| Week | Milestone |
|---|---|
|
Week 1 |
Submission closes for the cycle |
|
Week 2 |
Request Review |
|
Week 3 |
Request Review |
|
Week 4 |
Request prioritization closes |
| Week | Milestone |
|---|---|
|
Week 1 |
Requirements Workshops |
|
Week 2 |
Requirements Workshops |
|
Week 3 |
Requirements Workshops |
|
Week 4 |
Requirements Sign-off |
| Week | Milestone | ||
|---|---|---|---|
|
|
October
|
November |
December |
|
Week 1 |
Development
|
Development
|
UAT
|
|
Week 2 |
Development
|
IT Testing |
UAT
|
|
Week 3 |
Development
|
IT Testing
|
UAT
|
|
Week 4 |
Development
|
UAT Begins |
Go-Live |
Help with the Common Help Application
Report an Issue
If something isn’t working as expected, please submit a ticket so we can investigate and resolve it.
Use this form for:
- Application errors or bugs
- Data inconsistencies
- Access issues
- Unexpected system behavior
Request Access to Data
Authorized users may request access to Common Application data for reporting and student support purposes.
After a request is submitted:
- The request will be reviewed by ITR
- Required training will be coordinated
- Access will be granted upon completion of training and approval