Contact Us

Virtual Front Desk


Financial Aid Office

The Hartnell College Financial Aid Office offers a variety of student support services that are designed to help you with the educational related expenses involved in reaching your educational goals. Please choose one of the two ways to contact the Financial Aid Office. Be sure that you are logged into your account and have your ID number. If you don’t have an ID number, complete a Hartnell College Student Application. Students should also complete all the Steps for Registration.

When you access the virtual front counter on ZOOM during the available hours, you will be placed in a waiting room until the host lets you in, and then you will be greeted by an ambassador. Not sure how to join a zoom meeting? Watch this Tutorial

Before meeting with a Financial Aid staff member, please have your Photo ID ready. 

Financial Aid Events for High Schools

The Hartnell College Financial Aid Office provides support to surrounding High Schools and Community Organizations with events and presentations. High Schools and Community Organizations may request Hartnell support by completing a Financial Aid Event Request form.


Virtual Front Desk

Virtual Front Counter

Virtual Front Desk

Need Financial Aid assistance? Enrollment Services Specialists are available via Zoom to provide live support with these services:

  • General Questions
  • File Status
  • Application Assistance*

*Students needing assistance with the financial aid application must come prepared with their FSA ID, income documentation and complete the application's demographic section.




Email Financial Aid

Send email to:


You may send questions and obtain file status via email communication to the financial aid office; please include the following in your email communication.  

  • Your first and last name
  • Your Hartnell student ID # 

If you are not a current Hartnell College student or email us from a personal email account, due to FERPA we will only be able to answer general questions.  

Please allow 3-5 business days for a response. 


Other Options


General questions may also be answered through the options below.  

  • Hartnell Chatbot, available 24/7
  • Calling 831-755-6806 during office hours
  • Informational FaTV videos
  • Financial Aid YouTube Tutorials

Due to FERPA, only general questions will be answered through the methods.

Financial Aid Office Hours

Monday-Thursday: 8:00 am - 5:00 pm

Fridays: 8:00 am - 1:00 pm

*Hours are subject to change. 


Who To Contact

  • Financial Aid Office
    Phone: (831) 755-6806
    Building: Hartnell College Main Campus
    B - Student Services


  • B - Student Services

    B - Student Services