Guides & Resources

View Training Topics A-ZTRAINING TOPICS A-Z

View a list of all available training subjects, listed in alphabetical order.

Hardware Support IconHARDWARE SUPPORT

Access guides and video tutorials for operating technical equipment like computers and printers.

Software Support IconSOFTWARE SUPPORT

Find instructions and online training courses for software applications used on campus.

Online Education IconONLINE CONTENT

Edit webpages, use the learning management system, and deliver accessible content online.

 

View Training Topics A-Z

Training Topics A-Z

View the training subjects below in alphabetical order. Topics marked with an asterisk (*) have flex-approved fully online training courses or online training modules available, which you can register for anytime!

Accessibility: Use various programs and follow steps to make content accessible

*Adobe: Adobe Acrobat X Pro, fillable forms, portfolios, and accessibility

Attendance: Use Canvas to enter attendance for students (tutorial linked on the PAWS support page)

Campus Safety: Information on crime prevention, safety, and service programs

*Canvas: Instructor guides, self-paced training, and videos on using the LMS (including pedagogical support)

*ConferZoom: Web conferencing and lecture capture guides and support

Colleague (Ellucian): Training materials and contact information for specialized support

COGNOS: Data reporting guidance and help resources

*Drupal: See OU Campus

Electronic Rosters/PAWS Drops: Learn how to take attendance with Canvas, and how to drop students electronically using PAWS

eLumen: Use this software to enter student learning outcome assessment results

General IT Guides: Access the IT Onboarding Guide, information about computer upgrade initiatives, and learn how to back up files, update Java, log into Hartnell systems, use the classroom projectors, and access your desktop remotely using VMWare

Go2Knowledge: Self-paced professional development training in multiple subject areas

*Google: Gmail, Drive, Calendar, and Forms

Instructional Design & Accessibility: Best practices for: accessibility, instructional design for e-learning, learning objectives, assessments and more!

iSupport: Employees may use iSupport to fill out an IT HelpDesk ticket and get IT Help!

*Learning Management System: see Canvas

Multi-Function Devices (MFDs): Guides and instructional videos for using SecurePrint on campus, print from home, make copies, scan documents and more 

Microsoft Office: Word, Excel, PowerPoint, Publisher, Access, OneNote

NetTutor: Learn more about live online tutoring in Canvas for students across multiple disciplines

Online Education Initiative (OEI): Information and resources for this statewide initiative, which includes opportunities for online education professional development and a rubric for online courses

Online Teaching Resource Center (OTRC): Course shell information, professional development, technical considerations

Open Educational Resources: Free resources for you and your students, from free journal databases like MERLOT, to free learning module collections like Khan Academy or PBS Media and more

OU Campus: Website training materials, web access request forms and more!

PAWS: Enter final grades for students, drop students electronically, view add codes and more!

Phone System (Shoretel): Learn more about our new phone system, from the basics to advanced features

*Pixlr: Use free software to edit photos from any computer (or even your mobile device)

*Powtoon: Use this free tool to create animated cartoon presentations

*Prezi: Create unique presentations for free

Printers: see MFDs

Professional Development: For free, in-house Professional Development opportunities, view the PDC training registration page or the Hartnell College Human Resources PD page. For external training opportunities, scroll to view the following topics in the alphabetical list: Go2Knowledge, VRCOEI, and OTRC.

Projectors: Access the Projector Support Portal for guides, instructional videos, and FAQs.

*Screencast-O-Matic: Create screen captures and even lecture recordings

Smartsheet: Learn to use this spreadsheet project management tool that integrates with Google

Turnitin: Find webinars and guides on how to create and use your Hartnell Turnitin account

Video Editing: Learn more on the video editing support page which contains links to additional resources.

Virtual Desktops: see General IT Guides

*Vision Resource Center (VRC): Create a VRC account for free to gain access to Lynda, Skillsoft, and Grovo elearning platforms for professional development opportunities

VLC Video Software: see Video Editing for VLC software support

YouTube: Create a YouTube Channel, upload videos, caption videos and more

Is there something missing from this list? Let us know by emailing training@hartnell.edu!

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 Hardware Support Icon

Hardware Support

Do you need some guidance on using technical equipment on campus? Get help with printers or the phone system, or check out the general IT guides page for help with laptop initiatives, file backup options, classroom projector support, and virtual desktop support. You can also refer to iSupport for guidance on placing and tracking IT HelpDesk tickets!

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Software Support Icon

Software Support

There are many software applications that we use on campus to do our jobs effectively, and the list is growing all the time! Get help with the productivity apps you use on a daily basis, like your Google Email, Drive, and Calendar, the Adobe PDF viewer/editor, the Colleague student information and data system, and ConferZoom web conferencing software. Check out the A-Z training topics list above for descriptions of various premium and "freemium" programs we have access to as Hartnell employees. If you need help with a specific software that's missing from the list, please fill out an iSupport HelpDesk ticket so you can get the support resources you need!

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 Online Education Icon

Online Content

From website authoring to online course development, the PDC has tons of resources for you to choose from! Get up to speed on using OU Campus software to create and edit web content on the hartnell.edu domain, or use the Canvas learning management system (LMS) and its various associated apps to host your face-to-face course materials, take attendance, or deliver hybrid/fully online courses. Rely on pedagogical training resources on the instructional design support page to connect with students at a distance, and remember to make all of your online content (delivered on the web or LMS) accessible!

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